Go 2 Girls®
Award-Winning House Cleaning
in Raleigh & Wake County, NC

Anthony and Caroline did a wonderful job cleaning my house. They were both curteous, friendly and thorough. I am happy to have them return next month for another cleaning service.

The cleaning was excellent, and they were in and out faster than expected. Aside from the superb cleaning, Michelle and Shianne were so friendly and sweet!!!

We have had them do a deep clean and it was wonderful and will have them do it again in the fall. We are. thrilled with Go-2 Girls. Linda does a wonderful job and she is always on time. We always receive a reminder, which allows plenty of time to reschedule if needed.

DO NOT USE GO 2 GIRLS! I recently had a “deep clean” done on a 1300sqft townhouse (2 bedroom, 2.5 bath) and was charged $420! The worst part was some areas appeared never to have been touched (lamps, front room blinds, carpet in kitchen, backsplash in kitchen). This was an extremely overpriced service for well below sub par service. Customer service is also very disingenuousness, as if they are speaking to a child and using prompts but not giving one crap about the issues or concerns you’re voicing. It’s deceptive because they appear so “highly” rated on google and I can’t seem to figure out why! At this point they are legal scam artists. I had come across a Reddit thread the day before my service with multiple warnings about this place, however my naive self wanted to avoid a late cancellation fee and thought “my place is clean, just dust and normal maintenance cleaning, so surely the cost won’t be too outrageous” WRONG! I should’ve known when they called me to ask for additional time that this was a scam as it took the girl 4 HOURS, to do just the upstairs! Take your business to ANYONE else!

Horrible experience. Was lied about every aspect of service during my initial call with Selena. I stayed on the line for 15 mins to make sure that things would be to my liking and with a mutual understanding. The customer service manager, Kamille, said to me “ cleaners need to clean, not speak out of turn” when I brought up that the info relayed by them matched my initial expectations that were not met. I was told everything that Selena relayed to me was a lie. The one cleaning we did have was okay at best, they forgot an entire bathroom, return to clean it, and left it still with a dirt sink. We have found someone else who did our house for 30% less and a MUCH better job without any BS. This company is rotten to the core, and your home will be too if you let Go2Girls through your front door.

We had been Go 2 Girls clients since December 2020. In the beginning, we were pleased with both the service and the pricing and felt it was fair for what we received. Their communication was solid, and we appreciated receiving text reminders with their ETA on the day of each cleaning.

Our first cleaner was with us for about four months before we received an email saying she was no longer with the company. A second cleaner started in April 2021. In May 2022, we were assigned a third cleaner, then again another change in October 2022, accompanied by an email apologizing for the number of recent changes and citing staffing challenges. In December 2022, we were assigned yet another cleaner. At that point, we addressed concerns about the constant turnover (and the number of different people who had access to our house) and lack of consistency, and was told that the company could not control if cleaners move, quit, or change availability.

Unfortunately, the changes continued. Based on what I have on record, we had at least nine different cleaners within four years, with monthly cleanings, meaning each cleaner lasted an average of less than four months (some only lasted for a single month). Each time, we would receive a follow up email asking about satisfaction. Eventually, it felt pointless to respond, even when we weren’t satisfied, because we knew the cleaner would likely be replaced again within a few months. Because of the lack of consistency, attention to detail suffered. Things were often missed (ie; coffee table spills not being wiped up, inside of microwave not cleaned, certain rooms not vacuumed, etc.)

Most recently, we received notice of a price increase, which we did not feel was justified given the long-term staffing instability, inconsistent service, and original scope of work. We remained with Go2Girls primarily because finding new cleaners is a hassle and the pricing was initially lower than competitors. However, with the latest increase, the service is no longer good value, and we will be seeking a new cleaning company. While we understand the challenges of employee retention, consistent service is essential and has not been present during our time as customers. Perhaps others have had better experiences with Go2Girls; we are simply sharing our own.

I had an amazing experience. Aliyah was exceptional. She was timely, super friendly and provided the best service. My house has never been so clean! I noticed every detail and she left my home smelling amazing. And CLEAN! She took her time while cleaning my home, and also had me complete a walk through to ensure everything was to my liking. I look forward to continuing services in the future.

Lynda was great. I had a custom wet clean and it was fantastic! She stayed busy completing the job the entire 3 hours. She was friendly and I enjoyed meeting her. Scheduling, paying, and customer service is great, very seamless.

Go2Girls was able to accomadate my request to only have 1 person complete my routine cleaning. She's great! Is on time, let's me know when she's finished and I'm always happy with the work she does each month. Yippee!

Linda and Gladis were absolutely fantastic. They did a deep clean of an apartment and it was sparkling. I highly recommend using Go2Girls and Linda and Gladis!